Privacy Policy

Introduction

Welcome to b77, Bangladesh's energetic online gaming destination. b77 is committed to protecting the privacy and personal data of every player who registers and interacts with our platform. This Privacy Policy explains how we collect, process, store, and share your information when you use our website, mobile interface, games, sports betting features, and any related services we provide.

By creating an account, accessing our games, placing bets on cricket or other sports, or continuing to use any part of b77's services, you acknowledge that you have read this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue use of the platform immediately and contact our support team.

Information We Collect

b77 collects different categories of personal information depending on how you interact with our platform. The information we gather helps us deliver a safe, fair, and personalised gaming experience tailored to Bangladesh players.

Registration and Account Data

• Full name and date of birth (to verify the 21+ age requirement)
• Email address and mobile phone number
• Preferred username and encrypted password
• Residential address, city (e.g. Dhaka, Chittagong, Sylhet), and country of residence
• Identity verification documents (national ID, passport) when required for KYC compliance

Financial and Transaction Data

• Payment method details including bKash account numbers, Nagad wallet identifiers, Rocket, and Upay references
• Deposit amounts, withdrawal requests, and transaction history in BDT
• Bank references for Dutch-Bangla Bank, City Bank, BRAC Bank, or Islami Bank transfers where applicable
• Bonus usage records, rollover progress, and wagering requirement status

Usage and Behavioural Data

• Pages visited, games played (slots, live casino, cricket betting, crash games), and session duration
• Device information including browser type, operating system, screen resolution, and IP address
• Approximate geolocation data (city or region level) derived from IP address for service delivery and fraud prevention

How We Use Your Information

b77 processes your personal data for specific, legitimate purposes. We do not use your information in ways that are incompatible with the reasons it was originally collected. Our primary uses include the following:

• Account creation, verification, and ongoing account management including KYC compliance
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods
• Delivering personalised game recommendations and promotional offers relevant to your activity on b77
• Detecting and preventing fraudulent activity, money laundering, and unauthorised account access
• Providing customer support, responding to queries, and resolving disputes related to games or transactions
• Complying with applicable legal obligations, including anti-money laundering (AML) requirements and responsible gaming mandates

Sharing of Your Information

b77 does not sell, rent, or trade your personal information to unaffiliated third parties. However, in certain circumstances we may share your data with trusted service providers and partners who are bound by confidentiality obligations and process your data solely on our behalf. These include:

• Payment processors and mobile financial service operators (such as bKash, Nagad, and Rocket) to facilitate deposits and withdrawals
• Game technology providers and software suppliers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and NetEnt) who provide the games you enjoy on b77
• Security and fraud prevention service providers who help protect your account and the integrity of our platform
• Law enforcement authorities or regulatory bodies when we are legally required to disclose information by applicable law

Cookies and Tracking Technologies

b77 uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, analyse site performance, and detect potential security threats. Cookies are small text files stored on your device when you access our platform.

Types of Cookies We Use

• Essential cookies: required for the platform to function correctly, including maintaining your login session and keeping your account secure
• Analytics cookies: help us understand how players navigate our site, which games are popular, and where we can improve the user experience
• Preference cookies: store your language, currency, and interface preferences so your session feels personalised each time you log in

You may control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the b77 platform and some features may not operate as expected.

Data Retention

b77 retains your personal data for as long as your account remains active or as long as is reasonably necessary to fulfil the purposes outlined in this Privacy Policy. If you close your account, we will retain certain information for a period required by applicable law and regulatory obligations — particularly in relation to financial transaction records, which may be retained for up to seven years in line with standard anti-money laundering (AML) requirements.

Once data is no longer required for any lawful purpose, b77 will take reasonable steps to securely delete or anonymise it. Anonymous or aggregated data that cannot identify you as an individual may be retained indefinitely for research and analytical purposes to improve our platform.

Security of Your Data

b77 implements industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, secure data storage practices, restricted access controls so that only authorised personnel can view sensitive account details, and regular security audits and vulnerability assessments.

While b77 takes every reasonable precaution to safeguard your data, no electronic transmission or storage system is entirely immune to risk. We encourage you to choose a strong, unique password for your b77 account, enable any additional verification features available, and notify us immediately at [email protected] if you suspect unauthorised access to your account.

Your Rights Regarding Your Data

As a b77 player, you have the following rights in relation to the personal data we hold about you:

• Right of Access: you may request a copy of the personal data b77 holds about you at any time
• Right of Rectification: if any information we hold about you is inaccurate or incomplete, you have the right to request a correction
• Right of Erasure: subject to legal and regulatory retention requirements, you may request deletion of your personal data
• Right to Restrict Processing: you may ask b77 to limit how we use your personal information in certain circumstances
• Right to Withdraw Consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of the rights above, please contact our privacy team by sending an email to [email protected]. We will respond to all verified requests within a reasonable timeframe. Please note that exercising some rights may affect your ability to access certain features or services on the b77 platform.

Third-Party Services and Links

The b77 platform integrates games and services provided by third-party vendors including game developers, payment gateways, and analytics tools. Each of these providers operates under their own independent privacy policies. b77 is not responsible for the data practices of third-party providers, and we recommend reviewing the relevant privacy documentation of any provider whose services you use while accessing b77.

b77 takes reasonable steps to ensure that all integrated third-party services meet acceptable standards of data protection. However, once you leave the b77 platform and interact directly with a third-party service, their own privacy policy governs the handling of your data. We encourage you to exercise caution and review the applicable privacy policies of all third-party services you engage with.

Age Restriction and Minors

b77 is an online gaming platform strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account, deposit funds, or use any service offered by b77.

Changes to This Privacy Policy

b77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. When we make material changes to this policy, we will update the "Last Updated" date shown at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of b77 after any changes to this Privacy Policy have been posted constitutes your acceptance of those changes. We recommend that you review this page periodically to stay informed about how b77 protects and manages your personal information.

Contact and Privacy Requests

If you have any questions, concerns, or requests regarding this Privacy Policy or the way b77 handles your personal data, our team is available to assist you. All privacy-related enquiries should be directed to our support team. We are committed to responding to all legitimate requests promptly and transparently.

Email: [email protected] (plain text — not a clickable link). Our support team operates seven days a week and aims to respond to all privacy enquiries within 48 hours Bangladesh Standard Time (BST, UTC+6).